Sales Supervisor - Spare Parts | Automotive | Global Aftersales

Job Requisition ID: 163342

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Responsible for growing OEM and IAM part sales to big Government entities and with additional responsibility to monitor reporting personnel in the designated region. Maintain the smooth and efficient operations of the business with responsibility for achieving the OEM, IAM parts, tyres and batteries business growth objectives for the defined customer and region base as well as stakeholder relationship management.

What you will do:

• To achieve and exceed sales & gross margin targets.
• To build good rapport with existing customers and develop new business opportunities with said customers. Maintain enquiry tracking system and manage projects to growth resolution
• Monitoring performance of personnel reporting to achieve the Key deliverables.
• Ensuring Forecast sheet is updated by customer wise.
• Building strong relationships on all interaction levels with the customers in the portfolio
• Ensuring all customers in the portfolio, have a digital growth trajectory in line with AFG values and vison
• Ensuring the payments are collected and posted in system on time by all FSEs. And payment queries and concerns resolved soonest
• Regularly visits to customers in portfolio and ensure company standard of customer service levels are exceeded
• Monitoring competitor’s supplier actions and report timely to Regional Manager
• Provide regular management reports and feedback to Regional Manager and Head Of Business
• Support timeously in the event of contracts, tenders, pricing updates
• Report market counterfeit activities to brand protection team
  
  

Required Skills To Be Successful:

• High level of selling skills in the context of parts sales to large accounts (B2B)
• Government and Fleet experience, IAM parts experience
• Financial & Market(s) knowledge
• Supervisory experience.
  
  

About The Team:

The role will report to the Regional Manager. You will be working in a dynamic and busy environment wherein you will be dealing directly with both internal and external customers.

What Equips You For The Role:

• Bachelors Degree.
• Strong communication skills, a confident decision maker and be able to influence others.
• Proficient in Microsoft Office.
• Valid UAE driver’s license.
  
  

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.