Hostess (French Restaurant)
- Black Pearl Consult
- Dubai - United Arab Emirates
وصف الوظيفة
A premier fine dining establishment in the heart of Dubai, dedicated to delivering an exquisite French culinary experience. Our mission is to provide unparalleled service and an exceptional dining atmosphere that transports our guests to the heart of France. We pride ourselves on our attention to detail, commitment to quality, and our ability to create memorable dining experiences.
We are seeking an experienced and dynamic Hostess. The Hostess will be the first point of contact for our guests, ensuring a warm and welcoming atmosphere from the moment they enter the restaurant. The ideal candidate will have a strong understanding of French cuisine and culture, excellent communication skills, and a professional demeanor. You will play a key role in managing reservations, seating arrangements, and enhancing the overall guest experience.
Key Responsibilities:
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements efficiently, balancing the flow of guests and minimizing wait times.
- Provide guests with information about the restaurant's French menu, specials, and Beverage list, demonstrating a strong knowledge of French cuisine and culture.
- Escort guests to their tables and ensure that their dining experience begins smoothly.
- Handle guest inquiries and requests with professionalism and courtesy, addressing any concerns promptly and effectively.
- Collaborate with the restaurant staff to ensure seamless service and guest satisfaction.
- Maintain the cleanliness and organization of the host station and entrance area.
- Assist with administrative tasks such as taking reservations, managing the guest wait-list, and handling phone calls.
- Monitor and manage the dining room's atmosphere to ensure a pleasant and enjoyable experience for all guests.
- Uphold the restaurant's standards of service and contribute to creating a refined and elegant dining environment.
- Previous experience as a Hostess or in a customer service role, preferably in a fine dining or French restaurant setting.
- Minimum of 1 year of experience in the UAE.
- Knowledgeable in using reservation system.
- Capable of working in a smoking area.
- Must be 5’7” in height.
- A degree in Hospitality Management or a related field is preferred.
- Excellent communication and interpersonal skills, with a strong emphasis on guest service and satisfaction.
- Ability to work in a fast-paced environment while maintaining composure and attention to detail.
- Passion for French cuisine and culture.
- Fluency in English is required; additional languages are a plus.
- Flexibility to work evenings, weekends, and holidays as needed.
Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com.
