Senior Administrative Officer

Who We Are

ZF Holding is an Egyptian holding group with a diverse portfolio of businesses including industrial automation, weighing systems, construction, interior design, water treatment, furniture manufacturing, IoT, software, and programming. Since 2009, we have been providing sustainable and smart solutions, driving progress in business, and creating value for our clients, employees, and communities.

About The Role

ZF Holding is hiring a detail-oriented and organized Senior Administrative Officer to provide comprehensive support to our team. You will play a key role in ensuring smooth day-to-day operations by handling various administrative tasks and supporting our staff members.

Responsibilities

• Answer and direct phone calls in a professional and timely manner.
• Take detailed messages and ensure they are communicated promptly.
• Record and update client information in the CRM system.
• Act as a point of contact for clients, providing assistance and information as needed.
• Ensure client inquiries are addressed promptly and professionally.
• Ensure data accuracy and maintain up-to-date records.
• Organize and maintain documents, records, and files (including emails, reports, letters, schedules, forms) in paper and/or electronic format, ensuring accuracy and easy retrieval.
• Assist in data entry, generating reports, and compiling information as required by the team.
• Support team members with MS Word, PowerPoint and Excel based tasks.
• Support in the purchasing process and handling any purchasing requests and order inside the organization.
• Ensure reports and outputs are in line with formatting standards.
• Maintain office efficiency by organizing and implementing administrative systems, procedures, and policies.
• Control and maintenance of team diaries, making appointments and arrangements for all meetings and inspections with clients and colleagues.
• Assist with general administrative tasks as needed.
• Prepare and edit correspondence, reports, and presentations.
• Assist with HR-related tasks.
• Provide administrative support for special projects and initiatives.
• Conduct research and gather information as needed.
• Assist with project planning, tracking, and reporting.

Qualifications

• Bachelor’s degree in business, Management, or a related field (or equivalent experience).
• Minimum of 5 years of proven experience as an administrative officer or similar role.
• Experience in a corporate environment.
• Experience working with CRM systems is highly desirable.
• Excellent interpersonal and communication skills.
• Strong organizational and problem-solving abilities.
• Ability to take initiative and work proactively.
• Ability to work through periods of high workload.
• Attention to detail and a high level of accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Strong team player with the ability to build relationships.
• Flexibility, adaptability, and a co-operative attitude.
• Software: Microsoft Office programs (Excel, PowerPoint, Outlook)
• Language skills: Fluency in English, written and verbal.
• Positive attitude and a willingness to learn.

If you're interested, please apply through the following link: https://zfholdingco.com/careers/administrative-officer/

**Note:** Only candidates who apply via the provided link will be considered for this position.

At ZF Holding, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics.

Please note that we will only communicate with our job applicants by using @zfholdingco.com domains. We will never contact applicants from any other email address. We will never ask for money from potential employees. Be cautious of any unauthorized solicitations. You may view the most current and accurate job postings at ZF Holding by visiting https://www.zfholdingco.com/careers-and-jobs/