Junior Analyst - Banking

Skill Farm Experts Are Invited to Apply for the Following Role:

Responsibilities:

Maintain and improve the delivery of Òworld classÓ customer service by working as directed by management to ensure that all work is processed within SLA

To ensure that all work is processed with guidelines and appropriate timescales in order to minimize operational risk and/or customer complaint.

To be aware of the nature of our customers' business and FCC requirements and alert any unusual transactions, to Line Management

To develop one's self by expanding job and industry knowledge by ensuring all mandatory training and e learning (Coastline) is completed within timescales

Contribute to the creation of a supportive work environment driven by demonstrating HSBC values

To identify best practice opportunities within the team

Skills:

Banking experience in a customer facing role is a plus

Effective communication & interpersonal skills

Excellent English literacy (written and verbal fluency)

Good International Trade experience and background required, Good understanding of ICC published rules

Good knowledge of GTRF FIM/UCP/URC/AML & Sanctions guidelines.

Awareness of the trade facilities and customer trade cycles