HRSSC | Learning & Development Operations | Experienced Associate
- Deloitte
- Cairo, Cairo Governorate, Egypt
وصف الوظيفة
Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.
Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.
We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.
We have received numerous awards in the last few years, such as Brand Finance’s strongest and most valuable "commercial services" brand in the world for the 6th consecutive year (2024), the Great Place to Work® and Best Workplaces™ in the UAE (2022-2023), the Great Place to Work® and Best Workplaces™ in the KSA (2022-2023), "World’s Most Attractive Employers" (2023), the Middle East Tax Firm of the year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.
We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
- Lead the way
- Serve with integrity
- Take care of each other
- Foster inclusion
- Collaborate for measurable impact
During your tenure as an Experienced Associate (Learning & Development Operations), you be assisting with all administration tasks related to Learning & Development.
- Preparing invites and send calendar invites for training courses
- Creating course links on Internal Learning platforms
- Coordination of in person and online meeting arrangements. (zoom set up, arranging hotel rooms/board rooms, accommodation and travel, maintaining attendance lists, sending out pre and post course communication)
- Keeping the learning training calendar updated
- Tracking learning hours for in person and online training
- Preparing participant lists and monitoring attendance
- Manage cancellation, No-show, replacement and queries on training courses
- Executing support required by Business Learning Leads on operational activities
- Coordinate with L&D Team to acquire Business and Global Training requirements
- Follow up on employees with outstanding e-learnings
- Provide basic reporting of completion and pending status of curriculum
- Communications pre and post Training Curriculum
- Update facility and instructor information
- Maintaining the learning teams folder and update database & trackers
- Inputting data into learning systems
- Connecting with Vendors for on ground events, bookings, travel & logistics
- Assisting with slide preparation and training comms
- Initiate, Analyze Surveys and Share Survey reports with Learning Leads and/or Business
- Expense & reimbursement management
- Adhoc HR enquiries and admin assistance
- Review and Updating of standardized email comms
- Mailbox Management
- Builds own understanding of our purpose and values; explores opportunities for impact.
- Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
- Understands expectations and demonstrates personal accountability for keeping performance on track
- Actively focuses on developing effective communication and relationship-building skills
- Understands how their daily work contributes to the priorities of the team and the business
- Bachelor's Degree in relevant subjects
- 2-3 years relevant work experience
- Good level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint).
- Preferably fluent in Arabic and English
- Strong interpersonal skills
- File management skills
- Ability to exercise appropriate level of judgement
- Strong time management skills with ability to priorities workload and work under pressure with a flexible approach
- Strong attention to detail
- Communication skills – ability to work with staff cross the different business units and across different grades