IT Support Engineer

وصف الوظيفة


  • Exciting opportunity in an IT support role with exposure to senior leadership|Must have an inquisitive mindset and willingness to embrace new technologies


About Our Client

Our client is a prominent portfolio company of a respected family office, dedicated to investing in high-potential technology startups and innovation projects.

Job Description

  • Perform installations, modifications and repairs of computer hardware and software systems
  • Address and troubleshoot staff-generated L1 technical issues and process problems
  • Regularly test and optimise system functionality, including conducting ad-hoc benchmarking requests and making recommendations to improve performance and efficiency
  • Assist with network design, software installation and ensure compatibility with existing systems
  • Consult with users on their IT needs, place orders and train/demo them on new software using relevant methods
  • Document updates, inventory and stay up to date with the latest technological advancements through workshops and professional societies


The Successful Applicant

  • Bachelor's degree in information technology (or similar) with CISSP, ITIL, AWS or MCSE style qualifications highly preferred
  • A minimum of 5 years experience as an IT Support Engineer ideally with apple products, covering network/systems security, access controls and general IT support with mid-to-large size organisations
  • Exceptional communication and interpersonal skills, supporting staff in a calm and diplomatic manner
  • A technology savvy individual with an inquisitive mindset, a self-learner and always actively seeking opportunities to try and test innovative developments in the industry
  • Ability to thrive in a high-pressure environment, responding to requests and issues at pace

What's on Offer

  • Attractive, tax-free salary
  • Significant exposure to senior leaders and a diverse range of cutting-edge technology projects


Contact: Christopher Davies

Quote job ref: JN-092024-6529520