Waiter/ess - Gelato & Coffee Lounge - Jumeirah Al Naseem

About Jumeirah & the Hotel

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. 

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. 

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An exciting opportunity has arisen for a Waiter/ess - Gelato & Coffee Lounge in Jumeirah Al Naseem. The main duties and responsibilities of this role are:

• Take orders and serve food and beverages as requested by guests, such as coffee, tea, smoothies/juices, sandwiches, muffins, pastries, or cookies etc. 
• Cater to guests' requirements by taking food and beverage orders, serving food and beverages to customers and attending to customers' needs. 
• Answer inquiries about food and beverage items on the menu.
• Assist guests by explaining how various menu items are prepared and describing ingredients and cooking methods, where applicable.
• Be aware of allergy information on menu items and inform guests where needed or inquired.
• Inform guests of daily specials or special items/promotions not listed on the menu.
• Collect money for orders served and process financial transactions according to standard cashiering procedures and ensure all bills are checked for accuracy prior to presentation. 
• Undertake opening, closing & cleaning tasks as detailed on checklists and ensure their respective area is always kept hygienically clean and tidy 
• Maintain, rotate, and replenish the stocks on a FIFO (first in first out) system and as per par levels. Store them according to Food Hygiene Standards

About You:

The ideal candidate for this position will have the following experience and qualifications:

• One year of experience in the restaurant sector: within a 5-star hotel, luxury restaurant, or upscale bar setting.
• Fluent in English - additional languages are a plus.
• Knowledge of Food and Beverage applications.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flight allowance, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for career with one of the most luxurious brands in the hospitality industry.