Bartender
- Palazzo Versace Dubai
- Dubai - United Arab Emirates
وصف الوظيفة
Job Summary
Main Duties/Responsibilities:
- Ensure guests live the “Ultimate Experience”
- Be punctual, greet colleagues and reports to supervisor upon arrival for duties.
- Arrive at work well groomed, prepared and display enthusiasm.
- Maintain and control departmental standards.
- Follow proper payroll and uniform procedures.
- Handle all monies and keep bank floats from the hotel.
- Keep bar, fridges and cigars well maintained.
- Requisition, pick up, verify, and store all requisitions for juices, soft drinks and food items used for the bar areas.
- Prepare all needs for larger groups and packages.
- Stock the bar areas with, juices, soft drinks, glassware and condiments.
- Develop a complete working knowledge of the menu items and their ingredients and preparation.
- Develop a complete working knowledge of all products served by the bar, i.e. mocktails, specialty drinks, etc.
- Ensuring the bar is presented with high quality style recipes.
- Order according to events after investigating with the managers the requirements.
- Transfer all extras to other outlets to avoid wastage and spoilage.
- Understand the menu and the daily specials as well as what is not available.
- Maintain all par stocks during service.
- Ensure that all details of service are performed properly and that every guest receives the highest quality of service.
- Ensuring bar area cleaned and well maintained.
- Keep bar records and files well updated.
- Monitor temperature records, recipes and daily availabilities up to date.
- Minimize and control breakage.
- Be creative and innovative during low seasons and high seasons to utilize revenue by implementing beverages, cocktails and Mocktails.
- Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.
- Ensure proper mixing, blending, etc. of drinks.
- Service all drinks for service bar area, guests and the bar area.
- Keep the bar area neat and tidy at all times clearing dishes and glassware whenever possible.
- Ensure that the bar is stocked and all side opening and closing duties are completed.
- Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.
- Report any accident immediately, no matter how minor, to a manager.
- Respond properly in any hotel emergency or safety situation.
- Perform other tasks or projects as assigned by hotel management.
- Carry trays, bus and reset tables with linen, china, glass and silver if requested.
- Handle any problem this may arise informing a manager of the problem and how it was resolved.
- Participate in service activities when needed.
- Present grooming according to the hotel standards.
- Attend all the training subjects to the service colleagues and follow all rules and policies of the hotel.
- Be flexible in assisting around different areas of the hotel in response to business and client needs.
- Identify potential problems and ask for assistance before breakdown occurs.
- Provide lateral service within the hotel whenever needed.
- Coordinate and respect decisions by the team leader.
- Provide bar related trainings for the service staff.
- Share bar related topics and information via notice boards.
- Support team members when required for service.
- Maintain and order equipment’s according to the needs.
- Maintain all bar files and follow hygiene standards.
- Maintain stock.
- Use expiry labeling effectively.
- Ensure beverages are issued and recorded correctly.
- Assist the service team when needed.
- Minimum of one year experience in 5* hotel experience as a bartender.
- Knowledge in Micros and cashiering procedure.
- Well versed English communication and writing skills.
- Complaint handling skills
- Up selling skills.
- Use of techniques and styles of preparing beverages.
- Creativity and bartending techniques.
- Experience in different bars.
- Should be able to work under pressure in a customer service environment.
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