IT Administrator

About Axis

We believe financial services should be more accessible, that’s why we started Axis. A fully interoperable mobile wallet which enables users to send and receive money from any mobile wallet in Egypt, pay their bills, buy anything online with a virtual Visa card, or scan any QR code to pay for anything in-person.Axis empowers small businesses with simplified digital payments to compete & grow. Our digital banking platform enables small businesses to seamlessly manage payments to employees and suppliers. Small businesses can now send salaries, reimbursements and instantly pay their suppliers on any mobile wallet in Egypt.

Overview of the role

We are looking to hire an IT Administrator with hands on experience in Maintain essential IT operations, including operating systems, Endpoint security tools, applications, servers, email systems, laptops, desktops, printers, software, and hardware.

What you’ll be doing

• Maintain essential IT operations, including operating systems, endpoint security, applications, servers, including operating systems (Windows, Linux, macOS), email systems, laptops, desktops, printers, software, and hardware.
• Handle business-critical IT tasks and systems
• Maintain dependable IT infrastructure and networking that’s always up and running
• Partner with internal and external partners to communicate project status, activities, and achievements
• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
• Perform VMWare administration tasks
• Monitor datacenter health using pre-existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
• Perform routine/scheduled audits of the systems, including all backups
• Possess experience or strong knowledge of VOIP systems.

Requirements

• BS/MS degree in IT, Computer Sciences, Computer Engineering, or equivalent
• Excellent planning and communication skills
• Ability to work under pressure
• Proven experience with maintaining & managing internal office infrastructure in terms of laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Basic network troubleshooting is a must
• Basic servers & infrastructure knowledge & troubleshooting
• Experience with Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Good command of English