Warehouse Manager-Operations (Retail )

Job Purpose:

The Warehouse Manager is responsible for overseeing the storage, distribution, and overall inventory management within the warehouse. This role ensures that products are received, stored, and dispatched efficiently, while maintaining a high standard of safety and productivity. The Warehouse Manager will lead a team of warehouse staff and work closely with procurement, logistics, and retail store managers to optimize warehouse operations.

Key Responsibilities:

• Warehouse Operations:
• Manage daily warehouse activities including receiving, storing, packing, and dispatching goods.
• Ensure timely and accurate order fulfillment, coordinating with retail stores to meet their stock requirements.
• Implement and maintain inventory control procedures, minimizing discrepancies and ensuring accurate stock levels.
• Oversee the proper use of warehouse equipment, ensuring maintenance and safety checks are regularly conducted.
• Team Management:
• Supervise and provide leadership to warehouse staff including hiring, training, and performance evaluation.
• Delegate tasks effectively and ensure team members adhere to company policies and procedures.
• Monitor staff productivity and provide coaching and feedback to improve performance.
• Inventory Management:
• Monitor stock levels and ensure replenishment processes are followed.
• Conduct regular stock takes and cycle counts to maintain inventory accuracy.
• Manage stock discrepancies and oversee product returns or defective goods handling.
• Health and Safety:
• Ensure compliance with health and safety regulations, maintaining a safe working environment for all employees.
• Implement and enforce warehouse safety procedures to prevent accidents and injuries.
• Oversee security operations to protect the warehouse from theft and other risks.
• Process Improvement:
• Identify areas for improvement within warehouse operations and implement cost-effective solutions.
• Use warehouse management systems (WMS) to optimize space utilization, stock control, and picking/packing efficiency.
• Collaborate with other departments, such as logistics and procurement, to streamline the supply chain process.
• Reporting:
• Provide regular reports on warehouse performance, stock levels, and productivity to senior management.
• Analyze warehouse data and metrics to identify trends and areas for improvement.
  

Key Requirements:

• Education:
• Bachelor’s degree in logistics, supply chain management, business administration, or a related field (preferred but not always required based on experience).
• Experience:
• Minimum of 10-12 years of experience in warehouse management, preferably in the retail industry (apparel & non apparel )
• Proven experience in leading and managing a team in a fast-paced warehouse environment.
• Experience with warehouse management systems (WMS) and inventory control software.
• Skills:
• Strong organizational and time-management skills.
• Ability to multitask and prioritize workload in a dynamic environment.
• Excellent leadership, communication, and interpersonal skills.
• Knowledge of health and safety regulations.
• Problem-solving skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel) and experience with warehouse software.