Virtual Receptionist

Our client is a well-established print and marketing services provider, seeking a professional and personable Virtual Receptionist to serve as the first point of contact for their office. This role involves managing incoming calls and ensuring smooth day-to-day operations. Fluency in English and proficiency with phone systems are essential for success in this role.

Location:

Fully-Remote (Work from Home), 9 AM - 5 PM EST

Key Responsibilities:

• Gatekeeping: Act as the first point of contact, managing incoming calls and directing them to the appropriate department or individual.
• Phone System Management: Utilize the office phone system to handle calls, manage voicemail, and route messages effectively.
• Administrative Tasks: Perform general administrative tasks as needed, including data entry, filing, and managing office supplies.
• Professional Representation: Represent the company professionally and courteously, upholding the company's values and standards in all interactions.
  
  

What Success Looks Like:

• Effective Gatekeeping: Manage calls efficiently, ensuring smooth and professional interactions.
• Professional Demeanor: Exhibit a courteous and professional demeanor, providing a positive first impression for clients.
• Proficient Phone Management: Demonstrate proficiency in using the office phone system and handling call-related tasks effectively.
• Organized Administrative Support: Provide reliable administrative support, maintaining an organized and functional front office environment.
  
  

Qualifications:

• Fluent English: Excellent verbal communication skills in English for handling calls.
• Phone System Experience: Experience with phone systems and managing incoming calls effectively.
• Organizational Skills: Strong organizational skills and attention to detail for managing front desk operations.
• Experience: Prior experience as a receptionist or in a customer-facing role.
  
  

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form
• Record a video showcasing your skill sets