Parts Sales Specialist

As an Aftersales Parts Sales Specialist, you will oversee the full process of managing Nissan dealers' spare parts needs, from processing purchase orders and backorder checks to issuing invoices and ensuring timely delivery. Ensure seamless communication with dealers, finance coordination, and performance tracking to meet sales targets in aftersales spare parts.

Key accountabilities:

• Manage the entire lifecycle of Nissan dealer spare parts orders, ensuring accuracy and efficiency.
• Oversee backorder status, release, and processing of various dealer order types.
• Issue invoices for dealer orders, send to dealers, and track workshop and wholesale target achievements.
• Coordinate payment follow-ups and checks with the Finance department.
• Send delivery instructions to the warehouse, monitor receiving by dealers, and ensure timely deliveries.
• Respond to daily dealer requests regarding ETA, availability, and deliveries.
• Prepare and send detailed sales reports and backorder (BO) reports to dealers.
• Regularly update and maintain wholesale network documents, collect wholesale invoices, and track wholesaler achievements.
• Submit items for pricing along with the necessary corresponding data.
  
  

Qualifications & relevant experience:

• Bachelor degree in Supply Chain Management, Business Administration, or a related field.
• 1-3 years of experience in parts sales, logistics, or aftersales within the automotive industry.
• Strong knowledge of parts sales and orders processing, as well as dealer network operations.
• Excellent coordination and communication skills, particularly in managing dealer relationships and collaborating with finance and warehouse teams.
• Proficiency in ERP systems and MS Office, especially Excel for reporting and data analysis.
• Experience with wholesale network management and sales performance tracking is a plus.
  
  

Competencies:

• Ability to manage multiple tasks in a fast-paced environment, meeting deadlines and maintaining high accuracy.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with dealers, finance, and warehouse teams.
• Highly organized and detail-oriented, able to manage multiple orders and tasks simultaneously with minimal supervision.
• Proactive, solution-oriented mindset with a "can-do" attitude to anticipate and resolve issues swiftly.
• Strong problem-solving abilities, particularly in logistics and operational challenges.
• Self-motivated and quick to adapt to new systems, processes, and technologies.
• Team player with experience working cross-functionally to achieve business objectives.
  
  

Giza Egypt