Payroll Team Leader

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TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Job Responsibilities

• Lead and manage a Payroll team, overseeing their workload and providing support.
• Conduct HR activities such as performance reviews and development discussions.
• Serve as the primary contact for the team and clients, handling escalations and ensuring swift issue resolution.
• Manage a portfolio of clients, set a good example, and share best practices with the team.
• Maintain strong relationships with clients and stakeholders, striving for continuous improvement and client satisfaction.
• Stay updated on payroll legislation and compliance, ensuring changes are implemented in team processes.
• Ensure accurate and timely payroll processing, remittances, filings, and employee payments.
• Oversee daily work, ensuring timely and proper receipt of client data.
• Support the team with complex matters and ensure accurate payroll calculations and reporting.
• Attend client meetings to address service issues and provide solutions.
• Manage the processing and reporting of benefits, including health insurance and pensions.
• Use Enate for payroll checks and ensure timely response to cases and tickets.
• Ensure all reporting deadlines are met.
• Uphold company policies and procedures in payroll processes.
• Collaborate with Payroll Managers and On-Boarding Manager for smooth transition of work.
• Assist the Internal Accounting team with billing, debt collection, and work-in-progress (WIP) management.
• Ensure accurate client billing and handle budgeting for out-of-scope work.
• Monitor charge-out rates and productivity, taking necessary actions.
  
  

Key Requirements

• 5-7 years of working experience in payroll
• excellent labor law knowledge
  
  

Key Performance Indicators

• Smooth onboarding of new clients.
• Effective management of client payrolls and tasks.
• Continuous process improvement.
• Full compliance with local legislation.
• No customer escalations or complaints.
• Timely and accurate time tracking and productivity.
• Contribution to the team's annual efficiency target.
• High data entry accuracy and compliance with reporting deadlines.
• Adherence to data security protocols
  
  

What's in it for you?

• Medical Insurance
• Referral bonus
• Air Ticket Allowance