Team Leader - Sahn Eddar - Jumeirah Burj Al Arab

About Jumeirah Group:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

In response to the evolving preferences of travellers today, Jumeirah Group is also pivoting towards the rapidly growing wellness tourism sector. Grounded in the principles of lifelong learning, longevity, and inclusivity, Jumeirah Group is re-fashioning its approach to position wellness as not just an accompaniment to its guests' stays, but a central tenet of their overall experience. With 13 award-winning Talise Spas nestled across Jumeirah Group’s properties, this transformation is evident in the group’s current endeavours to integrate wellbeing into every facet of the guest journey. 

Beyond holistic wellbeing and spa experiences, the Group’s expansive portfolio also includes Jumeirah Restaurants, a Dubai-based full-service hospitality provider with 85 acclaimed food and beverage brands, ranging from casual dining venues to Michelin starred fine dining concepts; J Club, Dubai’s leading lifestyle and wellness destination; Jumeirah One, the Group’s dedicated recognition and rewards programme; and The Emirates Academy of Hospitality Management, the region’s only fully accredited third-level academic institution delivering specialised degree programmes in hospitality management.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments as we solidify our legacy as a trailblazer in both luxury hospitality and wellness.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job:

An opportunity has arisen for a F&B Team Leader to join Jumeirah Burj Al Arab.The main duties and responsibilities of this role:

• Managing the day-to-day activities of the team.
• Ensure Duty roasters are compiled and advise on changes as applicable.
• Responsible for preparing reports and maintaining appropriate filling systems.
• Responsible for managing stock and inventories, vendors directory, contract agreement where applicable.
• Accountable for all the processes related with Supply chain: vendors registration, creation of codes, price update, etc.
• Responsible for submitting purchase orders. Verifying that the receiving process is managed accordingly to ensure that all expenses fall in their respective expense line, within the right month as per budget.
• Maintain highest level of Customer service in line with KPI’s and protocol as per your role in Destination Dining.
• Deliver exceptional and elevated customer service based on the theme of the property/restaurant etc. with hands on knowledge about the property/culture/cuisine associated with the theme.
• Maintain specialization in Wine, Food, Drinks, Customs, service in Destination Dining to ensure excellent service delivery.
• Anticipate Customer needs and deliver personalized service exceeding customer expectations thus creating memorable experience.

About you:

• At least 1-2 years of experience, preferably with an international hospitality company.
• Knowledge of Microsoft Office and Micros.
• Proficient in English.
• Additional language would be an advantage (preferably Italian, French, Russian) 
• Knowledge of LQA / Forbes standards is preferred.

About Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.