Specialist/Retail Consumer Operations

Key Responsibilities

JOB DESCRIPTION

• Updating knowledge for 90+ stores and entire retail staff base
• Ensuring accurate content/information across commination mediums & customer SMS
• Aligning with all stake holders confirming all requirements (System readiness, process & etc…) for PLC & Non-PLC communications
• Creating a communication plan according to criticality of the subject using suitable mediums
• Review the communication content ensuring the accuracy of information sent across all communication mediums following the communication plan
• Attending PLC ensuring launches check list is updated with points raised by retail and getting product owners feedbacks
• Present weekly PLC presentation for management/internal functions highlighting major launches & getting proper feedback from them
• Ensure the engagement plan is implemented, extend the support to internal stake holders and follow up on the progress with SPOCs
• Liaise with internal teams to secure trophies, certificates etc. for all engagement related activities
• Ensuring store locater updated for 90+ retail store data base with accurate information and sharing the update with the relevant section to update google map & digital platforms
• Initiating customer SMS of store timing/status change by aligning with relevant section, reviewing test SMS content and ensuring SMS is rolled out to customers according to the plan
  
  

Qualifications & Experience

• Bachelor’s Degree in related field
• 2-3 years of experience
  
  

Responsibilities

Key Responsibilities :

Qualifications

Qualifications & Experience :

We thank all applicants for their interest, however only those shortlisted for an interview will be contacted. If you have not heard from us within two weeks of your application, please consider your application as unsuccessful.

At e& diversity is our strength and we are committed to creating an inclusive environment for all. We welcome and encourage all people to apply, regardless of gender, background, age and abilities. If you are a person of determination and require an adjustment or accommodation to the selection process, please send your request to DiversityEquity&[email protected]