Back Office Specialist

ABOUT YOUR NEW JOB

As a Back Office Specialist, you will be responsible for Coordinating the orders & delivery process for all customers. Communicates with other teams to maximize product availability during the E2E process (CC HBC - customer - shelf). Solves problems and actively cooperates with other departments to maintain a high level of customer service. Optimizes processes by implementing modern technologies (EDI) and implements cost optimization initiatives.

ABOUT YOUR NEW JOB RESPONSIBILITIES:

• Plans work independently, sets priorities, and regularly monitors the level of implementation of tasks, goals and projects.
• Understands and influences key processes: shortage management (ensuring the highest possible level of product availability),
• Ongoing control of the daily shipment execution to Customers and flexible response to changes in Customer demand.
• Performs other tasks and duties specified by the superior, resulting from the nature of work on the position held.
• Timely preparation of all reports at the request of supervisors & main stakeholders.
• Effective cooperation with other departments, especially with Sales department to ensure quality, effectiveness.
• Cooperates with the departments that affect the execution of the Customer's orders as expected: Sales, Demand Planning, Production Planning, Distribution, Transport, Warehouses.
• Supports the development of innovation, encourages colleagues to solve problems creatively.
• Improves working methods, shares them with others and initiates changes in the department when needed.
• Familiar with principles of Commercial team and implementing solutions to support sales
• Acts in accordance with company values and the Code of Business Conduct.
• Participates in projects: promotional/new products/packages introduction, logistics infrastructure changes, delivery type and source changes (BULK, Pallet Flow), etc.
• Preparation of daily/weekly/monthly reports.
• Implements in his/her area of responsibility new processes and procedures.
• Managing/working in the SAP system, preparing Customer orders, collecting, and managing data in the SAP.

ARE THSES YOUR SECERET INGRIDENTS?

• Bachelor's degree in business or equivalent education, preferably with a “quantitative” background
• Min. 2-3 years of work experience in FMCG or position of the similar nature.
• Proficient in Microsoft Office, Power BI is a MUSTKnowledge related to planning deliveries and fulfilling orders.
• Focus on internal and external customers.
• Planning, organizing & time management skills.
• Knowledge about processes in Supply Chain and Sales
• Effective oral and written communication skills.
• Proficient in Microsoft Office (e.g., Microsoft Office, Excel, Word, Outlook)
• Experience in working with Sales Buzz and SAP systems is a plus.

HOW WE WILL SUPPORT YOU

• You’ll have a buddy who will introduce you to the business, your daily routines during your onboarding period.
• International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.
• 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.
• Competitive remuneration and social package

ABOUT YOUR NEW TEAM

We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.

We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.

We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.

And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP."

At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.