Content Specialist

Job Responsibilities

• Process content update requests, clarifying details when necessary and making changes in appropriate sections of in-house content tools, while adhering to in-house quality guidelines
• Setting up new products on the site including writing product descriptions in languages Arabic and English
• Provide excellent customer service by responding in a professional manner upon completion of the request
• Work toward daily productivity targets and team metrics; complete all work to program standards as defined for each process
• Managing a good relation with the vendors for content updates and verifying any information needed initiated by either party
• Responsible for the publication of new product offers on the apps/website
• Editing uploading imagery and completing product attribution
• Implement and maintain style guides in order to write content that is consistent with the brand and edits

Personal Characteristics

• Good communication and technical presentation skills
• Strong problem-solving skills
• Proactive, and focused on business objectives
• Able to work under pressure to tight deadlines
• Able to work in a flexible and fast-paced agile environment
• A proven ability to influence people and challenge the status-quo

The Ideal Candidate

Capabilities, Experience and Knowledge

• Can demonstrate experience in a technical content writing / quality related function
• Strong stakeholder management skills
• Strong English language