Talent Acquisition Manager

Overall Role Purpose: The Talent Acquisition Manager is responsible for leading, developing and delivering DHL Egypt’s talent acquisition goals in the most effective and efficient manner. The person will act as a consultant and work with hiring managers to deliver the end-to-end talent acquisition process including advertising vacancies, screening & shortlisting, assessment & selection, offer and the employee onboarding process.

The person will ensure that our approach to talent acquisition strengthens DHL’s position as an Employer of Choice; and all recruitment practices are professionally managed to hire the best fit talent for DHL and an excellent experience for all candidates.

Recruitment Planning:

• Manage the recruitment strategy and process. Provide advice on recruitment methods, channels (e.g. LinkedIn, Agencies, and Universities) and selection tools (e.g. psychometric, ability, other tests etc.). Ensure processes, policies and approaches are regularly refreshed to hire the best fit talent
  
  
  

Employer branding:

• Create external/internal job adverts to attract a suitable pool of candidates through appropriate channels, leveraging new technology & cost effective recruitment methods. Ensure that the job adverts positions DHL’s market leading recognition as a Great Place to Work
  
  
  

Workforce planning:

• Manage the current and forecasted recruitment requirements and ensure that the business is supported with the required number of employees, with the required skills, at the required time.
• Provide innovative solutions to deal with ad-hoc/seasonal recruitment requirements
  
  
  

Best fit Selection Tools:

• Use selection methodology that enables DHL to test the candidate’s ability and match; such as competency interviews, tests, behavioural-based questions and psychometric tools. Work with line managers to define recruitment needs, establish role requirements, sourcing plan and execute the sourcing plan. Support the selection process and interviewing
• Demonstrate high level of customer orientation including regular consultation with business managers on recruitment needs, status of hires and areas of improvement in the selection process.
• Provide timely and appropriate development feedback to internal & external applicants
• Create, implement and manage Graduate /College Recruitment and Internship programs to support DHL’s commitment to developing young talent
  
  
  

Measurement:

• Provide reports to measure recruitment quality & efficiency standards, analyze hiring effectiveness to identify trends and efficiencies. Provide recommendations and implement solutions to improve
  
  
  

Onboarding:

• Manage the onboarding process leveraging global and divisional processes/tools with local practices. Ownership of frameworks, tools and programs for effective integration of new employees their roles up to probationary review
  
  
  

Recruitment processes:

• Ensure that employee selection and appointments are carried out in a structured and systematic approach to meet HR policy and local legislation
• Identify and participate in best practice benchmarking providing recommendations & implementing best in class recruitment practices
  
  
  

As part of the middle management team, this role plays is involved in cross team business projects, HR strategy planning and other people/HR related projects

Employee Engagement:

• Management of the monthly EOM and EOY co-ordination with the functions including management of the newsletter
• Support in the roll out of employee events included in both MENA & local calendar
• Management of the EOS process and any other surveys
  
  
  

Overall Goals / Typical Measures

• Recruitment success ratio & lead time
• Cost of recruitment
• Pipeline management
• Success rate of new hires
• Onboarding process management
• Compliance management
• Recruitment awards/benchmarking
  
  
  

Skills / Qualifications

Key capabilities:

Problem Solving:

• Provides innovative and constructive solutions to provide the most effective results
  
  
  

Commitment to Excel

• Challenges self and others to exceed standards and achieve extraordinary results. Is not easily deterred when obstacles or delays are encountered. Continually seek to accomplish critical tasks with measurable results
  
  
  

Planning and Organizing

• Gives clear directions and ensures others know what is expected of them. Monitors and reviews performance, providing support and guidance to ensure success. Enforces quality standards and agreed upon commitments, addressing performance problems in a timely manner. Plans and prioritizes requirements to meet the demands of the various departments
  
  
  

Communication

• Provides information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and engages managers in discussion. Uses influencing skills when required
  
  
  

Building relationships

• Relates well with people from a wide variety of backgrounds and ensures that a professional image is maintained when interacting with all internal and external stakeholders. Builds relationships with internal team members, managers and employees
• Incumbent must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organizsation’s business processes
  
  
  

Knowledge & Skills:

• 5-7yrs experience in a Talent Acquisition/Recruitment role with proven results in successfully hiring a large number of roles at mid-senior level.
• Psychoetric Testing and Assessment Centre qualifications. Strong experience in competency based interviewing.
• Hands on experience in E-recruitment systems and online sourcing channels.
• Excellent written & verbal communication skills in English. Arabic is a distinct advantage.
• Good interpersonal skills & ability to engage with people at all levels & cultures.
• High level of customer orientation.
• Must be good at planning and prioritizing in a multi-tasking environment.
• Competent at giving feedback, guiding & influencing.
• Self-motivated and uses initiative to suggest new ideas, improvements.
• High energy, drive and commitment.
• Ability to maintain confidentiality.
• Good level of reporting & analytical skills.
  
  
  

Skills / Qualifications

Key capabilities:

Problem Solving:

• Provides innovative and constructive solutions to provide the most effective results
  
  
  

Commitment to Excel

• Challenges self and others to exceed standards and achieve extraordinary results. Is not easily deterred when obstacles or delays are encountered. Continually seek to accomplish critical tasks with measurable results
  
  
  

Planning and Organizing

• Gives clear directions and ensures others know what is expected of them. Monitors and reviews performance, providing support and guidance to ensure success. Enforces quality standards and agreed upon commitments, addressing performance problems in a timely manner. Plans and prioritizes requirements to meet the demands of the various departments
  
  
  

Communication

• Provides information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and engages managers in discussion. Uses influencing skills when required
  
  
  

Building relationships

• Relates well with people from a wide variety of backgrounds and ensures that a professional image is maintained when interacting with all internal and external stakeholders. Builds relationships with internal team members, managers and employees
• Incumbent must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organizsation’s business processes