وصف الوظيفة
Skill Farm Experts Are Invited to Apply for the Following Role:
Responsibilities:
Support internal and external customers by providing required information and answering queries.
Revenue protection process ? verify the billings raised as compared to the contracts and highlight/resolve discrepancies by collaborating with business lines.
Ensure that all interface process are actioned in a timely manner and liaise with relevant IT/Business stakeholders to resolve repetitive and increased rejections. Ensure that errors are processed in a timely manner in Kelyah & ERP (OF) and all Integrity checks are completed before Accounts Receivables (AR) closing. Perform AR fortnightly & monthly closing activity by completing all the relevant tasks on time and coordinate with the respective team for inward/outward flow of information.
As part of Daily Sales Reports (DSR) checks for dnata Travel locations, review the documents and supports and record/log discrepancies to ensure onwards receipt of documents for further dispatch to customers and rectification of incorrect billing raised.
Billing process ? raise financial documents as per the procedure and ensure accuracy and completeness of the process. This includes Super incentives, over riding commission and other accruals and provision entries along with onward despatch of applicable documents to respective stakeholders.
Skills:
Working knowledge of office automation software like Word, Excel and Power point.
Good analytical and investigative skills
Ability to multitask
Specific to Fare Revenue Protection, Passenger Flown, Refund and Revenue Master Management
Knowledge of fares, ticketing (preferably with IATA qualification. Working knowledge of advanced fares and Global Distribution Systems (GDS) would be an added advantage