Sales Agent

Job Summary

Deliver outstanding customer service in order to understand the demands of their clients and reach branch sales goals by increasing the number of London taxi rides.

Duties & Responsibilities

• :Understand and cater to the unique transportation needs of customers, whether it's for vehicle rentals or ride requests
• .Match customers' requirements with the appropriate transportation solutions from our fleet of vehicles and services
• .Achieve and exceed sales targets and objectives within defined timeframes
• .Coordinate and manage vehicle reservations, ensuring prompt and efficient communication via telephone and email to confirm bookings and drop-offs
• .Prepare rental agreements or ride request details while providing guidance on optional extras that align with the customers' preferences and needs
• .Ensure accuracy in all financial transactions related to rentals and ride requests, ensuring successful completion of assigned transactions
• .Effectively manage vehicle status changes and updates in our systems to optimize fleet availability
• .Collaborate with the team to ensure a seamless service delivery process and outstanding customer experiences
• .Professionally address and resolve customer complaints or concerns face to face and in a timely manner
• .Collaborate with other departments, such as operations and customer support, to streamline service execution and enhance overall efficiency

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Qualification

• s:Bachelor's degree in business, marketing, or a related field is advantageou
• s.Strong verbal and written communication abilities are essential for effective customer engagemen
• t.The capacity to build rapport with clients and collaborate with team members is critica
• l.Familiarity with basic sales principles and customer service, gained through coursework or internships, is beneficia
• l.Excellent written and Spoken Englis