Customer Support Engineer

• To plan and install the solutions as per the scope of Work
  
• Providing hardware and software support for all the customers
  
• Installing and configuring computer hardware, software, systems, networks devices
  
• To generate more business from the customer
  
• Hands on experience with Security, Networking , server and storage
  
• To be available and responsible for any issues at customer site related to the solution
  
• To make the customer satisfied and make sure for the repeat business
  
• Commercial Awareness and negotiation skills
  
• Strong Problem Solving and Decision Making skills
  
• Strong Project Management skills
  
  
  

RequirementsExperience (Yrs& Field) : 8-10Years UAE experience
Educational Qualification : Diploma /BE, Should have valid UAE DL
Professional Certifications: Cisco ,HP, Fortinet, Sonicwall, MS, Azure etc.

Skills & Abilities:

Virtualizations: Hyper V and VMWare, MS Cloud Technologies: Office 365 ,Azure, SharePoint, Active directory, Backup and recovery : Acronis and Veeam Backup, Mail solutions: MS Exchange and Office 365, Security Solution: Sonicwall , Cisco & Fortinet, WiFi Solutions : Aruba, Cisco, Meraki, TPLINK, Firewall solution : Fortigate. SonicWall, Sophos, Server and Storage: HP, Fujitsu, Lenovo, EMC, NETAPP,