Retail Banking Officer

Job Description

Brief Description:

The job holder is responsible for offering customers financial guidance, advising on suitable products and services, and assisting with their banking needs. The role requires the job holder to provide customers with information on financial products and services and explore opportunities for cross-selling during customer interactions. The job holder should combine meeting financial targets with providing excellent customer service to achieve their set targets.

Detailed Description:

• Assigned sales target to be met on yearly and monthly basis
• Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
• Explore new markets and customers within the assigned territory to enhance sales volumes.
• Create and build customer awareness on new products through mailers, personal visits etc. to prospect business
• Manage key accounts to ensure superior service and customer loyalty.