وصف الوظيفة


Job Description

We all imagine that our lives are movies, constantly surprising us in every way. Well, at least the creative souls do.

Are you one of those creative minds? A character, a storyteller?

Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?

Join the audition as a Service Hub Agent and start scripting your own story at Paramount Hotel Dubai.

Duties and Responsibilities:


  • Always provides courteous and professional service
  • Understands and is aware of all fire and safety procedures
  • Attends the training sessions conducted by the department trainers and in the training department
  • To protect all types of garments from damage, shrinkage and colour fading
  • Responsible in identifying the laundering process based on care label
  • Is knowledgeable and able to operate all the laundry machineries; able to load and unload the washing machines, dryers and dry-cleaning machines
  • Is knowledgeable and able to apply chemicals and formulas for laundering process
  • Inspects clothing prior to laundering and reports for any items found in pockets or if any damages on garments
  • Ensures that the guest laundry, dry cleaning and pressing are collected and returned as quickly and efficiently as possible based on the preferred timing
  • Responsible in quality checking of garments prior to washing, dry cleaning, drying, ironing and folding process
  • Keeps records of laundry pickup, delivery and special instructions of guest garments in designated logbooks
  • Responsible in creating laundry requisitions for guest supplies, stationery, chemicals etc. for Laundry Supervisor’s approval
  • Keeps work areas, equipment and the laundry carts clean, neat and safe condition at all time
  • Is presentable and always carry’s a smile and greets the guest before the guest greets
  • To carry out any other duties as requested by the Housekeeping Management
  • Maintains and controls the consumption of cleaning materials and manage the stock level of cleaning supplies


Qualifications:

Essential:


  • Secondary school graduate
  • Minimum one year work experience in a 5* hotel or in an industrial laundry


Desirable:


  • Higher secondary graduate
  • International experience, working with culturally diverse team