P&P Systems Specialist JOB

Job Description

1

Job Details

Job Title

P&P Systems Specialist

Department

People and Performance 

Section

P&P Organization Development

Unit

P&P Systems

Direct Manager

P&P Systems Unit Head

Direct Reports

-

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Role Purpose

Implement an effective HRMS system in collaboration with the relevant P&P Sections and Technology Department.

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Key Responsibilities

P&P Systems Operations:

• Process data into the HRIS system and assure data integrity, accuracy, and completeness of People information.


• Implement changes to current processes to provide more effective use of the HRIS.


• Provide support in maintaining system workflows and business process approval chains.


• Assist in conducting maintenance and troubleshooting for the HRMS systems.


• Communicate system changes, upgrades, and general information to end-users.


• Contribute in special projects related to the testing, documentation, piloting, deployment, and communication of new functionality and system enhancements.


• Maintain security and integrity controls.


• Support in liaising between the People and Performance team and Technology team. Participate in the testing of new reports and processes, etc. and provide testing results to appropriate resources.


• Respond and resolve help desk inquiries. Track and support in reporting on overall quantity and type of help desk requests and resolutions. Identify and report findings of end user needs/issues. Maintain data integrity, troubleshoot and recommend solutions, implement approved solutions.


• Conduct in-house HRMS training programs to end users. Maintain up-to-date end-user training manuals and materials.


• Maintain up to date HRMS functional department documentation, standard operating procedures, as well as comprehensive HRMS reports library.

Shared Activity

• Carry out any other duties and responsibilities related to the role at the request of the direct manager


• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.


• Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the organization.


• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.  

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Communication and Business Relationships

Internal

• DCT Relevant Sectors / Departments

External

• Consultancy Firms


• OD Freelancers


• Systems Service Providers


• HRA and any other relevant government entity

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Qualifications

• Bachelor’s degree (Master Preferred) in Human Resources Management, Information Management or any other degree within relevant industry.


• AIHR, SHRM, STA Professional certification in human resources is preferred. 


• SAP Certification is Preferred

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Experience

• 5+ years of experience in HR/ P&P Systems Development or any other experience within a similar role or industry.


• SAP SF Experience is mandatory

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Skills

• Configure and customize the Career Development Module to align with organizational needs.


• Develop and manage talent assessment processes, including 360-degree feedback and competency modeling.


• Set up and tailor career paths, the career explorer, and the career worksheet.


• Possess strong knowledge of APIs to collaborate with technical consultants and create custom solutions.


• Experience on Job profile builder


• Configure the Succession Planning module to effectively manage succession plans for critical roles, identify high-potential employees, and develop their career paths.


• Set up the Presentations module to facilitate talent review meetings and discussions with leadership teams regarding readiness and development needs.


• Configure and customize the Opportunity Marketplace to


• Manage growth portfolio


• Talent Intelligence hub


• Skill Portfolio


• Configure and Manage Learning Management system to provide effective platform, focusing on:


• Content delivery, User management and Reporting


• Troubleshoot and resolve issues related to the LMS, including:


• System integration


• Data accuracy


• Full professional English proficiency both in speaking and writing. 


• Arabic bilingual desirable but not mandatory.  

• Skilled in MS Office (PowerPoint, Word and Excel).


• High level of competency in relevant software applications.


• Self-motivated with a proven ability to complete work in a timely manner.


• Ability to quickly integrate with existing business software tools and knowledge of other relevant industry software.

• Excellent written and verbal communication skills - including appropriate stakeholder alignment.


• Evidence of creating, implementing, and managing policies and procedures.


• Ability to multi-task and to prioritize work effectively.


• Ability to work under own direction and high degree of initiative.


• Knowledge of principles, practices, and standards of human resource administration in assigned area.


• Knowledge in HR Organization Development Systems.


• knowledge and understanding of HRMS Systems techniques.