Supply Chain Executive

Job description: Purpose of the Job

The Supply Chain Executive, reporting to the Supply Chain Leader, is responsible for supporting the business development of the logistics & supply chain function, whilst ensuring the highest standards of project management, commercial knowledge, and financial analysis so as to deliver impactful results that will positively influence the function’s bottom-line.

Job Description

• Develop logistics business through new and existing customers, whilst ensuring proper customer relationship management.
• Drive organization towards operational excellence by meeting the SLA’s/KPI’s for all customers and clients.
• Support the supply chain team with developing new, customized solutions for customers.
• Respond to RFQs/RFPs/tenders and prepare customer costing and rates, through effective modelling/analysis/simulation techniques.
• Conduct utilization and financial performance reports to project the logistics performance and monitor progress of projects.
• Improve operational SLAs through regular customer feedback and stakeholder engagement.
• Coordinate with the commercial, operations, legal, PMO, and solutions team to build the logistics’ operational capacities, in line with the customer & legal requirements.
• Conduct regular “workload distribution review” for efficiency increase.
• Control direct and indirect costs (like overtime, consumables and outsourcing) in coordination with the finance and operations team.
• Lead monthly, quarterly and yearly business reviews with strategic customers.
• Ensure customers SLAs/KPIs are met whilst reducing service failures in order to mitigate credit notes.
• Ensure awareness of warehouse staff on customized logistics procedure and requirements for new customers.
• Ensures end of month billing is run monthly correctly and on time.
• Adherence to company HSSE, compliance and sustainably corporate policies and standards
• Resolve disputes reported by customers on any specific logistics failures.
• Take all necessary measures to reduce cost without compromising quality and standards.

Job Responsibilities - Experience and Education

• Bachelor's degree in engineering, business, Logistics, or related fields
• Project Management experience
• Logistics experience or similar
• Strong English proficiency
• Additional Proficiency: Advanced MS office Knowledge (Excel, word, outlook, etc.) / Power BI (or similar) / WMS

Work Location: 6th of October industrial zone 

Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus