Sales Account Manager (Egypt)

Apply For This Job Location:

Egypt - Cairo Address

Cairo, Job Type:

Full-Time Posting Date

05/01/2024

Company Description

Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.

Position Description

The Sales Account Manager is responsible for all Amideast sales activities for assigned projects and/or regions, discover and pursue new sales prospects, negotiating deals, and maintaining customer satisfaction with work falling into three main areas:

• Support pre-sales activities by presenting detailed information about various Amideast products and service and detailing the ways in which meets a customer's needs
• Negotiate pricing and contracts with new customers
• Support to the client after sale, including but not limited to Customer Care, problem solving and exploring additional sales opportunities
  
  

RESPONSIBILITIES

• Build and maintain strong relationships with key clients, understanding their business objectives, industry trends, and challenges to provide tailored solutions.
• Meet or exceed sales targets by identifying upselling and cross-selling opportunities, negotiating contracts, and closing deals within assigned accounts.
• Collect and analyze information and prepare data and sales reports.
• Conduct corporate external sales visits to new and existing clients
• Maintain accurate and up-to-date sales records, prepare sales reports, and provide accurate sales forecasts to management
• Foster effective collaboration with internal teams to ensure seamless delivery of products and services.
• Communicate customer feedback, market insights, and sales updates internally. Collaboration:
• Collaborate with internal teams, such as marketing, product development, and customer support, to ensure seamless delivery of products and services to customers.
• Gathering market and customer information to figure out the customer needs.
• Responding to customer queries and resolving their objections to get them to make a purchase.
• Actively seeking out new sales opportunities through cold calling, networking, and social media
• Setting up meetings with potential clients and listening to their business requirements and concerns
• Prepare and deliver appropriate presentations on products and services.
• Gather feedback from customers or prospects and share with internal teams.
• Build and maintain professional networks.
• Generating leads and reaching out to prospects.
• Present and sell Amideast products and services to current and potential clients
• Understand potential customers diverse, business needs and apply knowledge of Amideast products to meet them
• Prepare action plans to identify potential customers, customer outreach and sales goals
• Follow up on new leads and referrals from a variety of outreach effort
• Call potential customers to generate interest in products and services that have been generated through networking or assigned by management
• Prepare sales presentations and contribute to the development of sales materials
• Remain abreast of the product knowledge of Amideast services
• Manage Accounts through quality checks and other follow-up activities
• Collect and report on new product opportunities for Amideast through customer feedback and activities
• Work with staff across different departments to compile product offering for clients to close sales
• Participate in marketing events such as seminars, trade shows, and telemarketing events
• Assist Finance department for collection of payment when requested
• Manage own diary to organize and prioritize daily and weekly goals
• Contribute to team or progress meetings to update and inform colleagues
  
  

Required

QUALIFICATIONS

• Bachelors degree in any business, marketing or relevant field
• From 3 -5 years of B2B sales experience
• Experience developing networks, creating sales needs, closing sales and developing new sales with current customers
• Knowledge of advertising and sales promotion techniques
• Excellent written and oral English language skills
• Good computer literacy in MS Office and very good sales reporting using MS Excel
• Ability to organize and maintain large amounts of detailed information
• Ability to multi-task and prioritize responsibilities
• Excellent oral and written communication and interpersonal skills
• Ability to work independently and accept responsibility
• Excellent account management skills
• Excellent negotiation skills
• Ability to create, composes, and edits written materials
• Work requires significant local travel to current and potential clients
• This requires the possession of a valid driver’s license within 30 days of employment
• Work requires willingness to work a flexible schedule, daily external corporate sales visits and occasional overnight travel
  
  

Preferred

• Arabic language skills
• Experience in U.S. education
• Marketing experience/degree
• TOEIC score of 750 or equivalent
  
  

WORK ENVIRONMENT

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).

• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone
  
  

Up to 5% business travel may be needed to support as needed.

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.