Retail Supervisor

Our client is a renowned luxury floral boutique that epitomizes opulence and elegance. Specializing in the delivery of fresh flowers, long-life roses, and exquisite gifts, we have established a reputation for offering the finest floral arrangements and exceptional service.

They are currently looking for a Retail Supervisor for their store at Mall of Emirates, Dubai.

Key Responsibilities:

• Team Management:
• Plan and implement weekly schedules for optimal store coverage.
• Conduct team briefings and monitor personal presentation and compliance with company policies.
• Evaluate team performance and enhance selling techniques.
  
• Sales and Commercial:
• Support the team in achieving sales targets and maintaining sales momentum.
• Address challenges in meeting sales goals and monitor Retail SOPs.
• Assist in creating in-store displays to elevate the boutique's image.
  
• Customer Focus:
• Collaborate with the team to create floral arrangements aligned with client requirements.
• Ensure adherence to customer service standards, including a welcoming atmosphere.
• Manage product pricing and presentation.
  
• Inventory and Stock Control:
• Monitor inventory levels and report shortages.
• Implement ordering procedures for flowers and supplies.
• Manage cash transactions and oversee cash deposits.
  
• Administrative Duties:
• Comply with opening and closing SOPs.
• Complete reports such as Daily Sales and Attendance in a timely manner.
  
  
  

Qualifications:

• Proficient in Microsoft Excel, PowerPoint, and Word.
• Strong communication and interpersonal skills.
• Leadership and organizational abilities.
• Fluent in English and Arabic; floristry skills are a plus.
• Experience with luxury brands preferred.