Desktop Support Engineer L2 EG

Join our dynamic team at a leading global healthcare company and make a real impact!

As a Desktop Support Engineer L2, you'll play a crucial role in ensuring the smooth operation of our organization's technology infrastructure. You'll be responsible for providing technical support, troubleshooting issues, and maintaining our desktop and mobile devices.

Key Responsibilities

• Troubleshooting and problem-solving: Diagnose and resolve complex technical issues related to hardware, software, and applications.
• Technical support: Provide expert assistance to users, ensuring they have the tools and knowledge they need to be productive.
• Network maintenance: Monitor and maintain network connectivity, ensuring optimal performance and security.
• Equipment management: Install, configure, and maintain desktop computers, laptops, printers, and other devices.
• Project involvement: Contribute to technology projects, helping to implement new systems and processes.
  
  

Requirements

Qualifications:

• Bachelor's degree in Computer Science or related field.
• CompTIA A+ or Microsoft Certified Professional (MCP) certification.
• 1-2 years of experience in Windows Desktop support.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluency in English and Arabic.
  
  

Location: Boomerang Building, No46, block (J) first section city, centre Fifth district - New Cairo

Benefits

• Competitive salary.
• Dynamic and collaborative work environment.
• Opportunities for professional development and growth.
• Chance to contribute to the success of a leading global healthcare company.
  
  

If you're passionate about technology and looking for a challenging and rewarding career, we invite you to apply.