Sr. Sales Associate - Open Air Mall

PURPOSE & IMPACT ON ORGANIZATIONYou contribute to the store sales and adidas profit targets by:- Passionately inspiring, serving and selling to Consumers- Diligently executing store operations, with a special focus on selected areas- Contributing to a culture of consumer centricity within the store- Providing support and coach Retail Professionals

KEY RESPONSIBILITIES- Actively connect and engage with consumers entering the store- Know the store KPI's (key performance indicators) and contribute to store sales- Responsible for improving the Consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards- Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)- Use seasonal product and Brand knowledge effectively during Consumer interactions- Communicate product features and benefits, and unique selling points clearly to address Consumer needs - Connect our Consumers to relevant digital and omnichannel tools to provide a seamless shopping experience for Consumers- Use all omnichannel related sales tools- Guide the consumers through the digital touchpoints in the store- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor - Complete sales transactions quickly and accurately whilst adhering to cash protection procedures- Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty- Minimize loss in the stockroom and the sales floor- Perform all store operations in a safe, effective, and efficient manner- Comply with all operational policies and procedures- Maintain an appealing, easy to shop environment for customers by executing visual merchandising and housekeeping standard- Know the store KPIs and how you personally contribute to them - Plays a role in maximizing sales and minimizing loss- Keeps an up-to-date awareness of our competitors - Offers suggestions and ideas on how to improve operations and processes- Collaborate productively and respectfully with team members, and support others where needed- Communicates a desire for ongoing learning and welcomes all available opportunities to increase own and store performance- Seek coaching and learning opportunities to continually improve performance- Complete all applicable training programs and effectively apply the learning on the job- Always work with a team-first mindset, fully respecting all colleagues and actively contribute to making adidas an inclusive and welcoming environment for all

AUTHORITIES- Not Applicable

KEY RELATIONSHIPS- Customers- Peers and SupervisorKNOWLEDGE, CAPABILITIES AND EXPERIENCE- Retail Professional Competencies

MINIMUM QUALIFICATIONS- Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment- Basic numeracy, literacy and verbal communication skills