Warehouse Operations Lead

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, We Are Here to Move.

• Strategically manage the warehouse in compliance with company’s policies and vision.
• Ensure that the warehouse operates at peak efficiency -with customer satisfaction primary goal- by supervising, Organizing, and training warehouse employees and establishing, monitoring, and managing operational goals.
• Effectively manage the team with the aim of executing assigned tasks to meet operational KPI’s.
• Validate and maintain all data pertaining to the monthly invoicing, supplier invoices etc. and support the Business excellence team towards PNL management.
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations.
  
  

Tasks

• Oversee daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Schedule and oversee the warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime.
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary.
• Meet regularly with warehouse & CSR team leads to analyse productivity and develop actionable plans for loss prevention.
• Collaborate with other departments, such as Freight team, IT solutions, and sales, to coordinate warehouse activities and meet customer demands.
• Negotiate with suppliers for high quality of service on better rates.
• Manage stock control and reconcile with the data storage system
• Support and encourage team ethics and values within the work environment.
• Follow QHSE guidelines and working instructions and requirements for all daily tasks.
• Update and maintenance of Operational and Billing SOP.
• Closely monitor and guide operations and pro-actively initiate/implement corrective actions to ensure the alignment between operations and the customer's expectations in terms of SOP/Procedures.
• Drive continuous improvements :-Drive & Suggest (Internal / external) processes optimization in collaboration with Operations excellence team.
• Implement a procedure to increase invoicing accuracy in collaboration with the business units and Operational team.
• Prepare and participate the group for all customer audits and execute corrective actions based on findings.
• Prepare and Conduct MBRs, QBRs, and ABRs with a customer. Receive feedback and monitor the quality of services provided.
• Manage and resolve any warehouse-related issues or conflicts that may arise, ensuring prompt resolution and maintaining positive employee relations.
• Graduate of any field.
• Must have at least 5 years experience in contract logistics/warehouse.
• Experience with automotive spare parts warehousing is an advantage.
• Knowledgeable of WMS/SAP and MS Office.
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Familiarity with safety regulations and best practices to maintain a safe working environment.
• Ability to work flexible hours, including evenings and weekends, as required by operational needs.
• Ability to work in a fast-paced, dynamic environment, adapting to changing priorities and demands.
• Strong leadership, decision-making and problem-solving skills.
  
  

Benefits:

• Depending on your role, you will be able to have flexible working hours, working from home.
• Attractive Compensation & benefits packages. There’s more to compensation than just pay. You’ll also enjoy benefits like paid time off for the holidays and vacations, bonuses, and awards for special achievements.
• Our vacation and leave policies reflect our belief in proper work-life balance.
• We’re strong believers in continual training and development for our people. After all, your success is our success.