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Job Description
Director, Talent & Culture
We are looking for a dynamic leader who is truly passionate about all aspects of human resources operations, and who has a strategic vision, and an exceptional ability to drive results for both employees and the brand, to communicate effectively, and to inspire others.
What You Will Be Doing
- Lead and oversee the day-to-day operations of the Talent & Culture Department and collaborate with senior leadership on the implementation of the human resources strategy
- Promote positive employee relations through an environment that encourages open communication, trust, mutual respect, and fun
- Play an integral role in the Executive Committee, with a particular emphasis on coaching, support, employee relations, and overseeing all aspects of administration and reporting
- Provide Human Resources strategic support to the Executive Committee and implement policies and procedures in alignment with the company's mission and values
- Empower and assist departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employee feedback
- Oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Collaborate on the development of annual Talent & Culture budget and manage day-to-day expenses, month-end reporting, and forecasting of Talent & Culture accounts
- Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resources information system (HRIS) and talent management system
- Oversee and manage all recruitment in accordance with company policies and procedures
- Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
- Challenge the status quo on how we can improve the way we do things to create an even better guest and employee experience
- Handle discipline and termination of employees in accordance with company policy
- Empower and assist with all employee events
- Champion committees such as Employee Recognition and Diversity Equity & Inclusion
- Ensure compliance with Accor/Fairmont policies and local legislation in all aspects of the human resources function. Conduct appropriate audits
- Consistently offer professional, friendly and engaging service
- Other duties as assigned
Qualifications
- Bachelor's Degree preferred
- Minimum of 3 years of Human Resources Management experience
- Previous experience in hospitality setting an asset
- Extensive knowledge of all aspects of HR operations
- Excellent communication skills
- Ability to train and develop leaders
- Good budgeting and forecasting ability, with business acumen
- Knowledge of expense management
- Excellent people skills