Operations Assistant

Locaria is a leading multilingual marketing and linguistic services agency that operates across more than 90 global markets. We blend insights, data, talent and technology to take global content further for ambitious brands. Locaria is central to the global content solution of Stagwell, the challenger advertising network.

We Have Been Recognized By The Following Awards

• Home to the Association of Translation Companies’ Innovator of the Year
• Shortlisted for three business awards by The Drum
• Named "Best Workplace for Training & Personal Development" by Adaptive
• Recognised as Top mid-market language service providers by Nimdzi Insights
  
  

We are also the winner of the Best Language Service Provider for Employee Well-Being and Overall Best Employer 2023 at the Best Employers in Localization Awards, Adaptive Globalization 2023.

Overview

This is an exciting opportunity for an Operations Assistant to step into a challenging and rewarding role as a key member of Locaria’s global operations team. You'll work closely with the Operations Manager based in Spain and the Organisational Development Director based in Israel, supporting on a wide range of activities and dynamic projects that will allow you to develop within your career, learn new skills and be part of a truly global and talented team.

Responsibilities

• Lead the Quality Management System, ensuring compliance with ISO standards. Coordinate meetings with the Management Team and handle internal and external audits related to these standards.
• Manage the internal communication channels, including the Locaria Newsletter, by creating content, maintaining the monthly schedule, and ensuring all communications align with Locaria’s style and culture.
• Support a wide range of operational projects across HR, IT, Production, Finance, and Office Management, ensuring stakeholders are kept informed of progress.
• Maintain the CSR calendar and help organise corporate volunteering activities in partnership with office managers and the CSR committee. Assist in implementing CSR activities.
• Assist in the development and maintenance of operational processes and systems to improve business efficiency.
• Identify and raise awareness of gaps or inefficiencies in processes and systems, recommending and implementing improvements.
• Organise internal and external events, and coordinate local events when required.
• Provide support for special ad hoc projects throughout the year.
• Provide administrative support by managing the Operations inbox and helping resolve team queries.
  
  

Required Skills

We’d love to see in you:

The successful candidate will have the following core skills and abilities:

• Excellent communication skills; communicating clearly, concisely and in a friendly manner (both in writing and verbally) Fluent in English.
• Positive can-do attitude
• Very organised and great at prioritising tasks
• Attention to detail and accuracy is crucial
• A people person, both confident and approachable
• A problem solver, ability to think on your feet and solve problems quickly, as they arise
• A willingness and adaptability to support different teams globally on a wide range of activities
• Bring a proactive approach to work, offering ideas, asking questions, and anticipating potential problems
• Previous experience within an operations or office management role ideal
• Skilled in leading and optimising quality management systems in line with ISO standards, including audit procedures, quality control, and continuous improvement initiatives.
  
  

Equal Opportunities

You’ll Live Up To The Locarian Values

• We take content further
• We grow together
• Celebrating Individuality
• Doing good along the way
• With care
  
  

D&I statement

Locaria is global by nature and vastly strengthened by multicultural, international and eclectic teams. Working together to achieve shared goals, our employees recognise the importance of our core value ‘celebrating individuality’, and are supported by Locaria's breadth of cultural resources and insights that attract and retain the best talent.

We appreciate the unique perspectives and experiences that each person brings to our team and are fully dedicated to ensuring equal opportunities across the board, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. If you have a disability or special need that requires accommodation, please let our team know.

Join our team and become part of a vibrant workplace and company culture that values and celebrates individuality!

Benefits

In return for your interest and expertise, we can offer an exciting and multicultural place of work, competitive salary, wide range of benefits, and the chance to progress your career within a truly global organization.

Some Of These Benefits Include

• Holiday: You will be entitled to 24 working days paid leave per year as standard or 30 days if you have 10 years of service and have been paying into the social security for 10 years or upon turning 50. (pro-rata in first year based on starting date).
• Flexible Working: Opportunities to work from home up to 3 days a week through our Flexible Working Policy, plus opportunities to work abroad.
• Refer a Friend Scheme: We’re always on the lookout for talented people. If you refer a friend who is then hired, we will award you with a bonus depending on the level of the role being recruited for.
• Birthday Day Off: As a gift from us you will receive an extra day off for your birthday each year. If your birthday falls on a weekend, then you can take this the Friday before or Monday after.
• Rest and Recharge: The option to lengthen your standard 1 hour lunch break by 30 minutes, as long as you maintain the same number of hours you work a day.
• Do Some Good Along the Way Days: In line with our 'Doing Some Good Along The Way' value, which you will have the opportunity to get involved with if you'd like to. This also allows all employees up to 2 days off a year to get involved in charity initiatives.
• Annual Wellbeing Calendar: We promote a healthy working environment, which is why we have a calendar with dedicated wellbeing sessions and initiatives throughout the year.