DACH Customer Success Manager
- citPEAK
- Nasr City, Cairo Governorate, Egypt
وصف الوظيفة
citPEAK is extending their team in Cairo with a Customer Success Manager - German Account.
Tasks
- Advice and support users after they become customers.
- Proactively demonstrate possible use cases and best practices.
- Provide Technical and Product Support.
- Responsible for developing customer relationships that promote retention and loyalty with existing customers.
- Be the interface between existing customers and sales teams.
- C1/C2 German language skills are a must.
- Sales-oriented, sociable, and flexible personality.
- Strong PC user skills.
- Ability to learn and self-motivation.
- Experience in phone business conversations and in attracting new customers.
- A basic understanding of software products and business processes is a plus.
- Attractive fixed salary per month Starting from 50K EGP (Net).
- Attractive target-based commission.
- Social and Health Insurance.
- Transportation Allowance.
- Hybrid option available.
- 2 days weekend: Saturday and Sunday.
- One fixed shift 9 hours (8 net hours + 1-hour break).
- Personal and professional development system.
