Guest Relations Officer

You will be responsible to provide an excellent and consistent level of service to your guests at the time of arrival.

The Guest Relations Officer is responsible to assist the Front Office team in managing the guest relations department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Guest Relations operation and administration.

Primary Location

AE-DU-Dubai

Organization

Grand Hyatt Dubai

Job Level

Hourly/Entry Level Employee

Job

Front Office

Worldwide/Local Candidates

Worldwide

Diploma/ qualification in Hospitality or Tourism Management

Minimum 2 years of work experience as Guest Relations in a hotel.

Well-developed communication and customer relations skills.