Operations Manager

Overview: The Operations Manager will oversee the day-to-day operations of the agency,

ensuring that all events are executed efficiently and effectively. This role requires a strategic

thinker with strong leadership skills and a passion for delivering seamless events. The

Operations Manager will coordinate with various teams, manage resources, and implement

processes that enhance overall operational performance.

Key Responsibilities:

• Lead the planning and execution of weddings and corporate events, ensuring all logistical
  
  
  

elements are executed flawlessly.

• Develop and implement standard operating procedures to streamline operations and
  
  
  

improve efficiency.

• Manage the operations team, providing mentorship and training to ensure high
  
  
  

performance and professional growth.

• Liaise with the commercial team to understand the clients’ needs and ensure their
  
  
  

expectations are met throughout the planning process.

• Coordinate with vendors, venues, and suppliers to secure necessary services and negotiate
  
  
  

contracts.

• Monitor project timelines and budgets, ensuring events are delivered on schedule and
  
  
  

within budgetary constraints.

• Analyze operational workflows and identify opportunities for improvement and
  
  
  

innovation.

• Conduct post-event evaluations to assess success and gather client feedback for
  
  
  

continuous improvement.

• Collaborate with the marketing team to promote upcoming events and enhance brand
  
  
  

visibility.

• Ensure compliance with health, safety, and legal regulations in all events.
  
  
  

Qualifications:

• Bachelor’s degree in Business Administration, Event Management, Hospitality, or a related
  
  
  

field.

• 8+ experience in operations management within the event planning industry, particularly
  
  
  

with weddings and corporate events.

• Strong leadership and team management skills with the ability to motivate and guide staff.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Exceptional communication and interpersonal skills to build relationships with clients and
  
  
  

vendors.

• Proficient in project management software and Microsoft Office Suite.
• Ability to work under pressure and adapt to changing priorities.
• Willingness to work flexible hours, including evenings and weekends as required.