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Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

Four Seasons Resort Sharm El Sheikh, South Sinai. The resort sprawls across an enchanting natural preserve and is embellished by the emerald-colored Red Sea.

The transferring employee should have the Egyptian passport.

Essential requirements:

  • Maintain harmonious and professional relationship with co-workers and supervisors, in particular maintain a solid rapport with Front Desk, Reservations, Food & Beverage and other departments that turn in paperwork to Day Audit.
  • Comply with and enforce Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Coordinate work with other functions within the Accounting Department ensuring a seamless flow of paperwork to the Income Audit and when necessary, other functions such as Payroll and A/R.
  • Communicate any instances where paperwork is at variance with Internal Controls to the Income Auditor, Staff Accountant and Assistant Director of Finance.
  • Communicate shortcomings in paperwork back to originating department.
  • Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquires from guests, as well as requests for information from other departments within the hotel.

Product Functions

  • Collect/Audit paperwork from all revenue centers in the hotel ensuring accuracy and compliance with Four Seasons' Internal Controls and local hotel polices.
  • Ensure that accurate room revenue is captured, recorded and posted.
  • Ensure that accurate F&B outlet revenue, Banquet Food and Beverage Revenue and F&B Miscellaneous Revenue is fully captured, recorded and posted.
  • Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Director of Finance for follow up with the hotel management.
  • Balance income against the respective ledger balances in the PMS system (guest ledger, city ledger and deposit ledger) and any discrepancies are corrected as identified and brought to the attention of Assistant Director of Finance.
  • Verify credit card settlements and transmissions to receipts in bank and outstanding balances are traced for future receipt and ensure exceptions are investigated and anomalies are brought to the Director of Finance or Assistant Director of Finance's attention.
  • Update credit card reconciliations on a daily basis that agree to transmissions and receipts; where credit card numbers are stored electronically, no hard copy of the numbers should be retained on file.
  • Perform monthly balance sheet reconciliations to ensure balances agree to the outstanding credit card balance per the credit card reconciliations.
  • Ensure post-departure allowances with all applicable backup is approved and signed per local policy and included in the SR-5.
  • Review the General Ledger accounts established to Record Room, Food & Beverage, Amusement and General Sales and Value Added Taxes.
  • On a monthly basis, a summary of activity in these accounts is to be prepared and approved by the Director of Finance, with workings to include a comparison of taxable revenue on the monthly P&L statement to the liability balance at month end; discrepancies should be investigated and resolved appropriately.