Medical English Customer Service agent (Morning Shift)

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Job Description: Medical Customer Service Agent (Morning Shift)

NAOS Solutions is seeking a dedicated Medical Customer Service Agent for a pharmaceutical Company. In this role, you will be responsible for providing exceptional customer service to patients and healthcare professionals.

  • Handle incoming calls from customers regarding medical product information.
  • Educational Background: Faculty of Medicine, Dentistry, Pharmacy, Science, or Veterinary
  • Proficiency in English, both verbal and written
  • Experience in customer service is a plus
  • Experience in treating diabetes and weight loss products


Shifts: Morning Shif but Rotational

— First shift starts at 08:00 AM

— Last Shift ends at 07:00 AM

The shifts is 8 working hours including 30 minutes break.

2 days off per week

Fridays and Saturdays OR Saturdays and Sundays

Salary is 14,000 EGP Gross

— Base salary 13,500 EGP

  • KPI bonus 500 EGP
  • Social and Medical insurance.


Work Location: Maadi, Cairo

If these requirements align with your qualifications, we encourage you to apply for the Medical Customer Service Agent position at NAOS Solutions. We look forward to reviewing your application.