IT Projects Analyst - Application Support (Short Term Contract)

  • Unilever
  • 6th of October City, Giza Governorate, Egypt

وصف الوظيفة


Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are a proactive problem-solver and enjoy turning challenges into solutions, this position is for you.

What Will Your Main Responsibilities Be

  • Responding to requests and handling technical issues for web & Mobile Applications for more than one country
  • Troubleshooting, and problem resolution
  • Writing and audit the scripts before applying to production
  • Manage the changes, requests to roll out
  • report bugs and follow with development team the bug fixing
  • Manual/automatic Testing for mobile and waeb applications

Experiences & Qualifications

  • Bachelor’s Degree: In Computer Science, Information Technology, or a related field.
  • Up to 3 years of experience in software support or a related field
  • Strong understanding of software applications, troubleshooting, and problem resolution.
  • Software Knowledge: In-depth understanding of the software or applications being supported, including their functionalities, common issues, and troubleshooting techniques.
  • Knowledge in Fundamentals of GCPor Azure is a must.
  • Preferred: Experience in SQL & Pl/sql, writing complex queries and tuning SQL is a must.
  • Knowledge of application servers, Database Administration is a Plus.
  • Basic knowledge of programming (like: Java) can be advantageous.
  • Knowledge in Unix or Linux administration is a Plus.
  • Knowledge in Database like (Mysql,Mongo,Oracle).
  • Strong Problem-Solving and analytical skills
  • Strong Customer management service skills

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.