Director of Microfinance Operations

• Strategic Leadership:
  
  

l Develop and implement the company's strategic plan, ensuring alignment with organizational goals and objectives.

l Provide visionary leadership to drive growth, innovation, and profitability while ensuring compliance with regulatory requirements.

l Identify new market opportunities, assess risks, and recommend strategic initiatives to expand the company's reach and impact.

• Operational Management:
  
  

l Oversee day-to-day operations, ensuring efficient and effective implementation of microfinance services.

l Develop and monitor key performance indicators (KPIs) to track the company's performance and make data-driven decisions.

l Foster a culture of continuous improvement, optimizing processes, and implementing best practices to enhance operational efficiency.

• Financial Management:
  
  

l Take ultimate responsibility for the financial performance and sustainability of the company.

l Develop and manage annual budgets, financial forecasts, and financial reporting systems.

l Monitor loan portfolio quality, minimize delinquencies, and ensure compliance with loan policies and procedures.

• Stakeholder Engagement:
  
  

l Build and maintain strong relationships with key stakeholders, including investors, financial institutions, regulators, and government agencies.

l Represent the company in industry forums, conferences, and public events, advocating for microfinance and financial inclusion initiatives.

l Collaborate with local communities and NGOs to support financial education and empowerment programs.

• Team Leadership:
  
  

l Recruit, develop, and mentor a high-performing team of professionals, fostering a collaborative and inclusive work environment.

l Set performance goals, provide regular feedback, and conduct performance evaluations.

l Promote a culture of innovation, employee engagement, and continuous learning.

Requirements

• Proven track record in strategic planning and execution, with a focus on driving growth and innovation.
• Extensive experience in managing day-to-day operations, preferably within the financial services or microfinance sector.
• Demonstrated experience in financial management, budgeting, forecasting, and financial reporting.
• Proven ability to build and maintain relationships with key stakeholders, including investors, regulators, and community organizations.
• Experience in recruiting, developing, and leading high-performing teams.