Workshop Team Leader - Engineer
- Raya Electric for Manufacturing
- Cairo, Cairo Governorate, Egypt
وصف الوظيفة
Job Description
Ready to be part of one of the Market Leaders in Egypt? Apply now!
Raya Auto; one of Raya’s subsidiaries is hiring a Workshop Team Leader - Engineer
What will you do?
- Provides on-going troubleshooting and overseeing the maintenance and repair of Vehicles with RAM technician to ensure smooth maintenance and enhance customer experience.
- Monitors spare parts to ensure that the right parts are in stock and in the proper quantities.
- Educates the service technician team through training sessions about new product launches, prevalent problems, and any other feature that can improve their repair expertise.
- Ensures the availability of all necessary tools and equipment to ensure the efficient operations.
- Manages warranty claims, making sure that damaged products are fixed, resulting in satisfied customers.
- Validates that claims fall under company warranty provisions and approve claims releasing technical assessment report
- Monitor workshop KPI ‘s and daily report the workshop activities to the managers
- Minimum 2 years of experience
- Automotive Experience - Service repair & workshop is preferable
- Bachelor degree in Engineering
- English proficiency is a must
- Mechanical & Electrical knowledge
- Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
- Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
- Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
- Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.
- Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).
- Strong Leadership skills
- Ownership
- Functional Skills
