وصف الوظيفة
Job Description
Raya Trade; a subsidiary of Raya Holding for Financial Investments is looking to hire a Retail Representative with the below responsibilities and qualifications.
- Carries responsibility of meeting the agreed sales targets
- Ensures sufficient knowledge of all products offered and their features, as well as Retail Management System (RMS) interface
- Ensures understanding of the customer’s needs and problems and in a co-operative manner attempts to provide the products that match the customer’s needs
- Meets customers’ needs by delivering the shop’s offerings and prices
- Ensures product availability and reviews stock levels
- Monitors prices and offerings of competitors
- Ensures that office assistant follow proper processes and are accurate
- Carries responsibility for collecting cash from the customer and sending daily bank deposits by e-mail to the Finance department
- Tracks daily stock levels and reports them to Raya’s Audit team
- Ensures great customer experience
- Performs other related duties
Skills
Required skills, expertise & Knowledge:
Functional Level
- Very good knowledge of the different selling techniques
- Determined to achieve the sales target
- Very good knowledge of all the products' features
- Knowledge of all processes followed
Business Level
- Awareness of other branches’ achievement to be able to measure the shop's relevant achievement
Interpersonal Level
- Communication skills
- Customer-oriented
- Time management
- Flexibility
- Reliability (patient and motivated)
- Trustworthiness
- Negotiation skills
- Ability to learn
- Adaptability
Problem Solving
- Ability to handle different objections from customers
Educational Background
University graduate from any discipline
Courses in: Selling techniques, negotiation skills, customer interaction and time management
Good spoken and written English
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