Operations Executive, Air Freight

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• Efficient management of air freight delivery orders, ensures timely and accurate process, and excellent customer service.
  
  

Key Responsibilities:

• Process and verify all air freight delivery orders, ensuring accurate and timely delivery of goods to clients.
• Coordinate with customs authorities, freight forwarders, and internal teams.
• Serve as the primary point of contact for clients regarding delivery status, concerns, and inquiries.
• Maintain accurate records of all delivery orders, including shipment tracking, customs clearance, and delivery confirmations.
• Ensure all relevant paperwork is filed correctly and efficiently for easy retrieval and reference.
• Work closely with the air freight operations team, warehouse staff, and logistics personnel to coordinate and optimize delivery schedules.
• Assist the Air Freight Manager in tracking performance and meeting operational targets.
• Ensure that all operations follow local and international regulatory standards, including customs regulations, safety protocols, and environmental guidelines.
• Graduate of any field.
• Preferably with 2 years of experience in air freight, logistics, or supply chain management.
• Familiarity with air freight documentation, shipping regulations, and customs clearance processes.
• Strong communication and interpersonal skills with the ability to liaise effectively with customers and internal teams.
• Proficiency in MS Office Suite (Excel, Word, Outlook) and experience with freight management software is an advantage.
  
  

Benefits:

• Maybe you’re traveling and working remotely or perhaps you’re working from home. Whatever the arrangement, we can offer you a flexible workstyle.
• Depending on your role, you will be able to have flexible working hours, working from home.
• Attractive Compensation & benefits packages. There’s more to compensation than just pay. You’ll also enjoy benefits like paid time off for the holidays and vacations, bonuses, and awards for special achievements.
• Our vacation and leave policies reflect our belief in proper work-life balance.