Executive Housekeeper

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking an experienced and detail-oriented Executive Housekeeper to join our luxury resort in the beautiful Sharm El Sheikh, Egypt. As the leader of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness, hygiene, and guest satisfaction throughout our property.

• Oversee all housekeeping operations, including guest rooms, public areas, and back-of-house spaces
• Develop and implement efficient cleaning procedures and quality control measures
• Manage, train, and motivate a large team of housekeeping staff
• Create and maintain staff schedules to ensure optimal coverage and efficiency
• Conduct regular inspections to ensure all areas meet our exacting standards
• Manage inventory, supplies, and equipment, ensuring cost-effective operations
• Collaborate with other departments to enhance guest experience and resolve issues promptly
• Implement and maintain health and safety protocols in line with local regulations and international standards
• Prepare and manage departmental budgets, controlling costs while maintaining quality
• Handle guest complaints and special requests with professionalism and efficiency
• Stay updated on industry trends and implement innovative housekeeping practices
• Ensure environmental sustainability in housekeeping operations
  
  

Qualifications

• Bachelor's degree in Hospitality Management or related field
• Minimum of 5 years of experience in luxury hotel housekeeping management
• Excellent written and verbal communication skills in English
• Proven leadership abilities with experience managing large teams
• Strong organizational and time management skills
• Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint
• In-depth knowledge of cleaning techniques, products, and equipment
• Experience in budget management and cost control
• Excellent problem-solving and decision-making skills
• Strong customer service orientation with a focus on exceeding guest expectations
• Ability to work effectively in a fast-paced, multicultural environment
• Knowledge of health, safety, and hygiene regulations in the hospitality industry
• Physical stamina to perform regular property-wide inspections
• Flexibility to work varying shifts, including weekends and holidays
• IEHA (International Executive Housekeepers Association) certification is a plus
  
  

Additional Information

Your Team And Working Environment

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.