Logistics Coordinator

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

We currently have an opportunity for a Logistics Coordinator to join our team in Dubai.

The Opportunity

• Online customs inspection booking and exit document preparation for Free Zone shipments.
• Timely customs document submissions to be done as per the regulation to avoid any penalty.
• Timely submission of Exit documents through Dubai trade portal and physical submission.
• Ensure quick booking is registered with the expected cargo ready date and other details.
• Procuring rates from various airlines by emails, Calogi and Airline online portal.
• Quoting the rates to overseas Toll offices and agents
  
  

What You'll Need To Succeed

• Very good verbal communication skills and past customer service experience are required, as work includes extensive phone contact with carriers and other parties concerning the export process.
• Knowledge of Cargo Wise
• Provide excellent and timely customer service, under the direct supervision and advice of the department Team Leader or Manager, by informing clients of the status of shipments and referring clients to a higher-level authority when questions are beyond scope of responsibility.
• Adhere to all company policies, procedures, and guidelines, such as the Code of Conduct, assigned work schedules, and attendance requirement
• Hardworking and committed.
• Adhere to all domestic and international shipping regulations.
  
  

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in United Arab Emirates and be prepared to undertake pre-employment checks including a criminal history check and medical.