Teller - Dubai (Emiratized)

Job Description

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.

Job Purpose:

As a Teller at Emirates NBD, your role is to provide exceptional customer service and perform a variety of banking transactions accurately and efficiently. Manage routine financial transactions, such as deposits, withdrawals, and payments, and ensure compliance with all banking policies and procedures.

Responsibilities:

• Greet customers and provide prompt, courteous, and efficient service.
• Process deposits, withdrawals, and payments accurately.
• Handle cash and checks, ensuring all transactions are balanced at the end of the day.
• Assist customers with requests on international money exchange
• Maintain and balance the cash drawer daily.
• Ensure compliance with bank policies, procedures, and regulations.
• Respond courteously and effectively to customers problems, escalating those beyond the role limits to the superiors.
  
  

Skills and Experience:

• Holds a high school diploma or equivalent
• Comfortable working face to face with customers
• Good spoken and written communication in English.
• Able to work quickly whilst maintaining accuracy.