Customer Service & Documentation Executive - ESL | Pan Marine Shipping
- PAN MARINE GROUP
- Cairo, Cairo Governorate, Egypt
وصف الوظيفة
If you're detail-oriented and passionate about customer service, join our team to manage documentation, support clients, and ensure smooth shipping operations. Apply today!
Responsibilities
- Handle on daily basis the export/import counter tasks (issuing S/O, D/O, printing invoices, issuing OBL, …etc.).
- Create BL draft upon receiving the final shipping declaration from customers.
- Handle customers’ inquiries through email, landline, mobile, WhatsApp business.
- Send arrival notifications to consignees.
- Build excellent business relationships with customers.
- Create new export bookings.
- Issue D/O to customers after collecting all needed documents and charges.
- Send long staying alert and contact customer to clear long staying shipment.
- Professionally use all features of the main system and the local system (Odoo) including data entry.
- Organize a filling system for all related documents to department activities.
- Bachelor’s degree
- At least 2 years’ experience
- Very Good command of English language
- Very Good computer skills (MS-Office)
- Customer service oriented,
- High accuracy and strong communication skills ability
- Employment: full-time
- Location: Cairo
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