وصف الوظيفة
Job Description
Manage end-to-end delivery of projects through effective collaborations.
Collaborate with Clients, Vendors, Service Providers and other internal/external stakeholders and obtain commitments for issue free delivery of small, medium size & large size projects.
Establish project plan: define project scope, secure the necessary resources & plans & monitor all activities.
Drive project execution: track project activities to ensure delivery, monitor & handle changes, conflicts & escalations.
Handle customer & stakeholder engagement: manage & build stakeholder confidence & trust, ensure project progress arranging meetings & customer events.
Responsibilities
- Manage and drive a cross-functional services team to deliver customer’s projects on time, while maintaining Cost and Quality.
- Manage risk, issues and dependencies at any project level.
- Ensure execution of all contractually obligated tasks and deliverables,
- Be the primary point of contact for the customer for engagements under your management,
- Interface with customers and partners on general and specific issues as well as involving other experts and/or management as necessary,
- Produce regular and detailed status reports to the customer, including schedule status, issues, risk, dependencies, and any other delivery related information which may impact target achievements or service delivery.
- Follow internal project processes to ensure smooth delivery.
- Prepare Project Schedule.
- Ensure project artifacts are submitted as per schedule.
- Contribute to Scope document and Change Requests.
- Performs other related duties as requested by the company.
Education
QUALIFICATIONS
- Bachelor’s degree from a recognized university in computer science or relevant subject in technology. Preferably holds a Bachelor of Business Administration or Bachelor of Science in Management.
- PMP or Prince2 certification or training (Preferred).
Language
- Very Good command of English language (Listening, Speaking, Reading, and Writing) or equivalent to Upper Intermediate level.
Experience Type
- 4+ years professional experience, specifically in the cards and payments domain.
- In-depth knowledge of project management techniques, tools and processes and detailed understanding of Project Management Methodology.
Job Specific Skills
- Very good oral/written communication and interpersonal skills for effective collaboration with clients.
- Arabic to be either first or second language.
- Proficient with the Microsoft Office Suite and Project Management frameworks.
- Experience with Visio, MS Project and SharePoint, desired.
- Project Management experience.
- Ability to work effectively in a team and matrix environment.
- Excellent analytical & Presentation skills.
- Payment scheme related process.
- Cost tracking, reporting and overall financial tracking of a unit.
- Added advantage Skill - Knowledge of the below Systems (Preferred).
- ATM
- Card Management Solution
- POS
- Card perso