وصف الوظيفة


Job Description

Manage end-to-end delivery of projects through effective collaborations.

Collaborate with Clients, Vendors, Service Providers and other internal/external stakeholders and obtain commitments for issue free delivery of small, medium size & large size projects.

Establish project plan: define project scope, secure the necessary resources & plans & monitor all activities.

Drive project execution: track project activities to ensure delivery, monitor & handle changes, conflicts & escalations.

Handle customer & stakeholder engagement: manage & build stakeholder confidence & trust, ensure project progress arranging meetings & customer events.

Responsibilities

  • Manage and drive a cross-functional services team to deliver customer’s projects on time, while maintaining Cost and Quality.
  • Manage risk, issues and dependencies at any project level.
  • Ensure execution of all contractually obligated tasks and deliverables,
  • Be the primary point of contact for the customer for engagements under your management,
  • Interface with customers and partners on general and specific issues as well as involving other experts and/or management as necessary,
  • Produce regular and detailed status reports to the customer, including schedule status, issues, risk, dependencies, and any other delivery related information which may impact target achievements or service delivery.
  • Follow internal project processes to ensure smooth delivery.
  • Prepare Project Schedule.
  • Ensure project artifacts are submitted as per schedule.
  • Contribute to Scope document and Change Requests.
  • Performs other related duties as requested by the company.

Education

QUALIFICATIONS

  • Bachelor’s degree from a recognized university in computer science or relevant subject in technology. Preferably holds a Bachelor of Business Administration or Bachelor of Science in Management.
  • PMP or Prince2 certification or training (Preferred).

Language

  • Very Good command of English language (Listening, Speaking, Reading, and Writing) or equivalent to Upper Intermediate level.

Experience Type

  • 4+ years professional experience, specifically in the cards and payments domain.
  • In-depth knowledge of project management techniques, tools and processes and detailed understanding of Project Management Methodology.

Job Specific Skills

  • Very good oral/written communication and interpersonal skills for effective collaboration with clients.
  • Arabic to be either first or second language.
  • Proficient with the Microsoft Office Suite and Project Management frameworks.
  • Experience with Visio, MS Project and SharePoint, desired.
  • Project Management experience.
  • Ability to work effectively in a team and matrix environment.
  • Excellent analytical & Presentation skills.
  • Payment scheme related process.
  • Cost tracking, reporting and overall financial tracking of a unit.
  • Added advantage Skill - Knowledge of the below Systems (Preferred).
    • ATM
    • Card Management Solution
    • POS
    • Card perso