Zakat Studies Expert

Purpose of Job

Jobholders at this level are responsible for leading work activities and working autonomously with minor direction towards predetermined long-term objectives. Jobholders might act as internal consultants and facilitators through providing guidance to deliver and perform operational activities. Their main operational role includes facilitating and ensuring the proper application of Zakat laws and policies in line with other internal and external policies, suggesting amendments when necessary.

Job Resposiblites

Queries Processing

• Receive internal queries related to Zakat policies and regulations and accordingly ensure proper and prompt responses and resolutions
• Provide advisory services for simple inquiries in the field of implementing/understanding Zakat policies and laws as well as Zakat accounting principles, clarify ambiguities, and accordingly provide solutions and recommendations
• Forward complex inquiries to Zakat Research, Studies or Laws & Policies functions for further resolution
  
  
  

Enablement

• Maintain and frequently update Sharia Research and Studies related FAQ databases, in close coordination with Zakat Research/Studies functions, to improve overall advisory services
• Evaluate incoming queries and requests, assess public understanding of Zakat principles, and accordingly conduct needed meetings to provide to management with related data
• Collect awareness needs and support in defining awareness strategy to guarantee that changes in Zakat policies/laws are conveyed effectively
• Develop training/ awareness content with needed tools, materials and guides ensuring alignment with best practices and national trends
• Conduct awareness campaigns and training sessions with related stakeholders in order to provide them with the necessary assistance on appropriate Zakat principles and practices
• Monitor the effectiveness of Zakat trainings and awareness initiatives and accordingly develop needed reports highlighting discrepancies and improvement actions
• Represent the agency in business meetings with other authority sectors or other government agencies
  
  
  

Organization and Operations

• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly
• Perform other duties as requested
  
  
  

People Management

• Train junior staff on the different job activities to ensure transfer of know-how, when applicable
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
• Support junior staff or direct reports in order to execute their duties according to set policies and processes
  
  
  

Job Details

Communication and Contacs

Eductaion

• Bachelor’s degree in Law, Business Administration, or equivalent is required
• Master’s degree in Law, Business Administration, or equivalent is preferred
  
  
  

Experience

A minimum of 5 years of relevant experience

Competencies

Communication - Developing

Professionalism - Proficient

Knowledge of Zakat - Advanced

Project Management - Proficient

Research Methodologies and Principles - Advanced

Results Oriented - Proficient

Customer Focus - Proficient

Zakat Policy Making - Proficient

Change Enabler - Developing

Zakat Awareness - Advanced