Customer Service Executive

About Us:
Our Client is an ECommerce store. They are on a mission to transform lives by promoting health, sustainability, and organic living. Through our carefully curated range of organic products, we aim to inspire healthier lifestyles and positively impact communities worldwide.

Your Role:
We’re on the lookout for a vibrant and enthusiastic Customer Service Executive to be the voice of our Client. If you’re passionate about spreading wellness, love connecting with people, and excel at problem-solving, this role is perfect for you!

What You’ll Do:

• 🌟 Be the first point of contact for customers, responding to inquiries via email, phone, and live chat with a professional and friendly approach.
• 🌟 Provide expert product knowledge, resolve issues effectively, and ensure every customer interaction is a positive experience.
• 🌟 Maintain accurate customer records and stay organized with updates.
• 🌟 Work closely with other departments to address customer needs and continuously improve service.
• 🌟 Support product promotion efforts and foster meaningful engagement with our health-conscious community.

What We’re Looking For:

• ✅ Proven experience in customer service or a related role.
• ✅ Excellent communication skills with a customer-first mindset.
• ✅ A positive attitude and genuine passion for health and wellness.
• ✅ Strong problem-solving skills and attention to detail.
• ✅ Female candidates are preferred for this role.