Product Delivery Manager

WHO WE ARE

At Papel Holdings, we’re not just another Fintech company. We’re on a mission to revolutionize the financial landscape. From innovative banking solutions to cutting-edge crypto products, we’re transforming how people interact with money.   

Our offices are strategically located in some of the world’s fastest-growing crypto hubs:  Dubai, Vienna, and Hong Kong.  

Careers at Papel suit those who want to have an impact, who are comfortable getting uncomfortable, willing to take risks and win big. We are brave, laser-focused and have high aptitude, with a little playfulness for good measure.  If you’re someone who thrives on high accountability, possesses a start-up spirit, and flair for industry-savvy solutions, you’ll fit right in.   

If this resonates with you, you’ll have the opportunity to make a real impact and be part of something that’s changing how we interact with money and wealth.  

POSITION OBJECTIVE

We are seeking a highly motivated and experienced Product Delivery Manager to oversee and own the end-to-end delivery of our product outcomes. This role is critical in ensuring seamless collaboration across teams, managing third-party relationships, and driving successful project execution. The candidate should be familiar with both Agile and Waterfall methodologies. The ideal candidate will have a strong delivery mindset, excellent stakeholder management skills, and the ability to lead in a framework agnostic delivery environment while maintaining a focus on management and reporting.

RESPONSIBILITIES

End-to-End Delivery Ownership

• Take full ownership for the successful delivery of product projects, from initiation through to completion.
• Monitor progress against plans, identify potential delivery bottlenecks, and implement corrective actions to stay on track.
• Align delivery goals with the company’s strategic objectives, ensuring alignment with broader business priorities.

Third-Party Relationship Management

• Serve as the primary point of contact for third-party vendors enabling effective collaboration and problem-solving.

Agile Team Leadership

• Support in the facilitation of team ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews, ensuring they are productive and goal oriented.
• Act as a mentor to team members, helping them understand and apply agile principles effectively.
• Support the team in removing impediments and resolving conflicts to maintain focus and momentum.
• Promote a culture of collaboration, ownership, and accountability within the team.

Stakeholder Management

• Build and maintain strong relationship with internal stakeholders.
• Act as a bridge between technical teams and business stakeholders, ensuring clear communication and understanding of priorities.
• Facilitate alignment between stakeholder expectations and project realities, addressing any misalignments promptly.
• Work closely with the Product Manager, Product Owner and Engineering management to ensure alignment and consistency in processes and practices across the team.

Risk Management

• Identify potential risks early in the project lifecycle, assessing their impact and likelihood.
• Develop and implement mitigation plans to address identified risks proactively.
• Conduct regular risk review meetings, ensuring risks are continuously monitored and managed throughout the project.
• Maintain a risk register and ensure transparency by communicating significant risks to relevant stakeholders.

Exco-Level Reporting

• Prepare and deliver clear, concise, and data-driven reports to executive committees.
• Provide insights into project performance, including progress, risks, and opportunities, to enable informed decision-making.
• Ensure reports align with organizational objectives and showcase the project’s value to the business.

Continuous Improvement

• Regularly review delivery processes to identify inefficiencies and areas for improvement.
• Implement lessons learned from previous projects to enhance future delivery practices.
• Foster a culture of innovation and adaptability within the team, encouraging the exploration of new tools and techniques.
• Monitor industry trends and best practices to ensure the team remains competitive and up to date.